Keep Customers Informed Automatically — Zero Admin Required
SeSar sends booking confirmations, reminders, ready notifications, and review requests automatically. Your customers stay informed while you focus on cars.
- Unlimited SMS included
- Two-way SMS inbox
- Fully customisable templates
Every Message Sent Automatically at the Right Time
SeSar handles the full customer communication lifecycle — from booking to review — without any manual effort.
Booking Created
Hi [Name], your booking at [Garage] is confirmed for [Date] at [Time]. Your vehicle: [Reg]. Any questions? Reply here.
Booking Reminder
Hi [Name], a reminder that your [Service] appointment is tomorrow at [Time]. See you then! — [Garage]
Vehicle Ready
Great news! Your [Reg] is ready for collection. Invoice: £[Amount]. Thank you for choosing [Garage].
Review Request (Next Day 7pm)
Hi [Name], how was your recent visit to [Garage]? We’d love your feedback: [Link]. Thanks!
Complete Customer Communication Tools
SMS Messaging
Send direct SMS messages to any customer from within SeSar. No phone needed — message from your desktop or tablet.
Bulk SMS Campaigns
Send targeted messages to customer segments — MOT due, long lapsed, trade accounts. Perfect for promotions and seasonal campaigns.
Two-Way SMS Inbox
Customers can reply to your messages and their replies arrive in a dedicated inbox inside SeSar. All communication in one place.
Customisable Templates
Every automated message uses a template you can fully customise. Add your garage name, personalise the tone, and match your brand.
Automated Review Requests
SeSar sends a review request at 7pm the day after each job. Timed for maximum response rate — more Google reviews without effort.
Unlimited SMS Included
SeSar includes unlimited SMS in all plans. No per-message charges, no caps, no surprise bills — communicate as much as you need.
Frequently Asked Questions
How does two-way SMS work?
When a customer replies to an automated SMS from SeSar, their reply lands in a dedicated SMS inbox within the system. You can read and respond to customer messages without leaving SeSar — keeping all communication in one place.
When is the automated review request sent?
SeSar automatically sends a review request SMS the following day at 7pm after a job is marked as completed. This timing maximises response rates without being pushy.
Can I send bulk SMS to all customers?
Yes. SeSar includes a bulk SMS tool that lets you send a message to all customers, or a filtered segment — for example, all customers whose MOT is due in the next 30 days, or all customers who haven’t visited in 6 months.
Can I customise the SMS templates?
Absolutely. Every automated SMS in SeSar is fully customisable. You can edit the wording, add your garage name, include the customer’s first name, vehicle registration, and booking details.
Let SeSar Handle Your Customer Communication
Unlimited SMS, automated sequences, and two-way messaging — all included from £89.99/month.